Thank you for your purchase from Artisan Aquatics.  

We aim to dispatch within 3-5 days from order. Your plants are delivered by Amazon, APC or Royal Mail.

Products in a box are dispatched within 3-5 days.

When you receive your goods if you have any issues or concerns about your please take a photo of the packaging and the goods and by email to sales@artisanaquatics.co.uk. Describing the issue and include your contact details and order number.

You will receive email from us shortly confirming your order.